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Employment Specialist Supplemental

Employment Specialist Supplemental:
Customer Service for the Employment Specialist


Customer service is an integral part of a successful employment services agency.  This course will assist Employment Specialists to identify all of the customers that receive their services as well as describe strategies that will facilitate effective customer service.  Methods of measuring customer satisfaction will be introduced and how those methods connect with continuous quality improvement will be stressed.

 

Date Duration Time Location
March 29, 2016
Course Cancelled
1/2 day 10:00 AM - 1:00 PM Monmouth County Library, Manalapan
May 26, 2016 1/2 day 10:00 AM - 1:00 PM Totowa Public Library, Totowa

 


Employment Specialist Supplemental:
Documentation

 

Presented by Wesley E. Anderson, The Arc of New Jersey

Participants will learn the specific guidelines, as per DVRS and those anticipated for DDD, on how to write an intervention plan & service log for Supported Employment. Billable activities will be reviewed in depth and specific examples will be provided. A review of the different services plans and the accompanying requirements for each will be discussed.

Date Duration Time Location
March 28, 2016
Course Cancelled
1/2 day 10:00 AM - 1:00 PM Monmouth County Library, Manalapan



 

Registration Details

Fee information:

No charge for the following groups:

  • Employees of CBVI, DDD, and DVRS
  • DDD Qualified Providers
  • DVRS approved vendors
  • Individuals with disabilities and family members

All other registrants - $35 for 1/2 day courses.


Continuing Education: Not Available

Registration: Register online now

Please note: Submission of the online form is not a confirmation of registration. Submission of the online registration form sends an email request to The Boggs Center. When your form is received, Boggs Center
staff will register you for the course requested, based on space availability. If the training is full,
you will be notified. Written confirmation of your registration and materials will be mailed two weeks prior to the training course. If you do not receive a confirmation, please contact us to verify registration and to receive directions and materials.

For more information: Please email PJ Alexander or call 732-235-9307.

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