background image
A
bove all,
Robert Wood Johnson
Medical Group
(RWJMG) is dedicated
to providing the highest quality medical care to
patients. Starting in June 2016, the medical group
began implementing Press Ganey's patient experi-
ence solutions to gain a better understanding of
patient needs. These solutions are being analyzed
and used to perfect our patient experience and
improve our care by continuing
to put
Patients First!
in
everything we do.
What does
Patients First!
mean?
Joseph G. Barone,
MD '87, MBA
, senior associ-
ate dean for clinical affairs and president of RWJMG
--Continued on Page 2
2016
marked a memorable year for
the medical school and med-
ical group. This special edition of From the Dean's
Desk is dedicated to the advances being imple-
mented at Robert Wood Johnson Medical Group
(RWJMG). In an effort to provide the highest
quality medical care, the medical group began
The Joint Commission (TJC) accreditation process
in 2016, which will culminate with a visit in
May 2017. The TJC process will further our goals
of putting
Patients First!
by ensuring our care
meets national standards for safety and quality.
I would like to recognize the team who is lead-
ing the practice through TJC accreditation,
Vicki
Craig, MD, FCCM, CPHQ
, medical director of
safety and quality;
Elizabeth Lejeune, BSN,
MPA
, director of practice operations;
Patricia M.
Hansen, MA
, director of communications and
public affairs; and
Joseph G. Barone, MD '87,
MBA
, senior associate dean for clinical affairs and
president of RWJMG. Their dedication to both our
medical practice and patients is truly admirable.
A number of additional initiatives are being
implemented to better prepare us for the shift to
value, including a new patient portal, access center,
and text-messaging system. This is a team effort
and each and every one of you is integral to our
success. I ask for your participation and I admire
your willingness to learn. Thank you for your help
during this exciting time, and for all that you do for
our medical school and medical group.
Sherine E. Gabriel, MD, MSc
Dean
1
From the
Message
from the Dean
1
Patients First!
Joseph G. Barone,
MD '87, MBA
J
o
h
n

E
m
e
r
s
o
n
T
he Joint Commission
accredits and certifies nearly 21,000 health care organizations and
programs in the United States. Joint Commission accreditation and certification is recognized
nationwide as a symbol of quality health care that reflects an organization's commitment to meet-
ing certain performance standards. Joint Commission standards are the basis of an objective eval-
uation process that can help health care organizations measure, assess, and improve performance.
-- jointcommission.org
Benefits of Joint Commission Accreditation:
"In addition to improving quality of care, the Joint Commission accreditation will differentiate us
in an increasingly competitive marketplace," says
Patricia M. Hansen, MA
, director of communi-
cations and public affairs.
The Joint Commission
I
Helps organize and strengthen patient safety
efforts.
I
Strengthens community confidence in the
quality and safety of care, treatment, and
services.
I
Provides a competitive edge in the market-
place.
I
Improves risk management and risk reduction.
I
May reduce liability insurance costs.
I
Provides education to improve business
operations.
I
Provides professional advice and counsel,
enhancing staff education.
I
Provides a customized, intensive review.
I
Enhances staff recruitment and development.
I
Provides deeming authority for Medicare
certification.
I
Recognized by insurers and other third
parties.
I
Provides a framework for organizational
structure and management.
I
Provides practical tools to strengthen or
maintain performance excellence.
I
Aligns health care organizations with one of
the most respected names in health care.
-- jointcommission.org
Winter 2017
I
Special Clinical Issue!