Help Desk Support

Our Technical Support Team is ready to assist!
Choose one of the options below to reach us.

number oneCall the Help Desk
732 235-3300
number twoEmail Us

To ensure that your ticket is properly routed, please use the appropriate email address below.

Clinic : RWJCLINHELP@RWJMS.RUTGERS.EDU
Piscataway : RWJPISCHELP@RWJMS.RUTGERS.EDU
New Brunswick : RWJNBHELP@RWJMS.RUTGERS.EDU
Student : RWJSTUDENTHELP@RWJMS.RUTGERS.EDU

Note: Sending an email will automatically generate a support ticket

Be Sure to Include:

  • Full Name and Net ID
  • Contact information including building and room number. If you are calling on behalf of another person, provide their name and contact information.
  • Type of device including description (i.e., HP Laserjet 600, Dell OptiPlex, etc).
  • Complete description of the trouble you are experiencing (i.e., unable to print from my computer, can’t access my network drives etc).