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Smartphones, Tablet PCs, Air Cards, cell phones (voice only), and pagers may be issue to employees. Employees must meet defined criteria before they can be issued a mobile communication device. All requests for mobile communication devices and services must be made to RWJMS-OIT and require appropriate management and budget approvals.
Mobile Devices & Service Plans
The University supports
To order a mobile device, please complete one of the attached forms. All forms must have department and budget approval. A calling plan must be selected from the following optionsATT
All plans include Unlimited Data and Mobile-to-Mobile minutes
Unlimited Data Plan of $40/month, Voice Plans:
Request for a Mobile Device
To request a device, use the applicable request form. Follow the directions as specified. All mobile device requests must specify a valid billing index number.
If approved by the department, a personal mobile number can be transferred to a university device. To process the transfer please complete the following:
For Verizon customers, please complete the transfer form Facilitate this informaiton online.
For AT&T customers, please send an email to (Have an additional button on the site that will provide the information to be send to email@example.com with the following info:
Once the form has been filled out and submitted, please call ATT Care (1-800-331-0500) to have your account noted. Authorizing your number to be transferred to Rutgers billing responsibility. You will need to change the billing plan on the personal account if you are on a family/share plan.Lost or Stolen
If your device is lost, stolen or broken contact
Keith Wheeler 732-235-6614
Please include your budget officer and department head.
The University has implemented securing all University smartphones, using password-protection and encryption. Users will now have to enter a 6-digit password to use their smartphones. If a user loses a smartphone another person cannot access it. Additionally, because the device is encrypted its content is not readable when tethered to a computer by an unauthorized party.
Mobility Policies and Forms
RWJMG Faculty / Patient Keeper Users
If you are part of the RWJ Medical Group and use the Patient Keeper application on the iPhone for patient billing, you are eligible to receive an iPhone from the Medical Group.
Contact Calisha Brown at Brownc1@rwjms.rutgers.edu for further instructions.
Employee is on‐call outside of normal work hours. (Departments may consider consolidating to one or possibly a few University-owned pagers to be shared among department employees when they are on-call outside normal work hours.)