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Accounts & Access
NetID & Core Account Access
Core accounts are generated via Human Resources at the time of hiring. This is an automated process, and requires no intervention on the employee’s part. If there are any difficulties with your Core account, please contact your manager, who will, in turn, contact the RWJMS OIT Application Support team at firstname.lastname@example.org for assistance.
New accounts will need to be activated. You can activate your NetID at https://netid.rutgers.edu
This process will entail authenticating yourself, setting an initial core password, and completing e-mail settings. Should you require assistance with this, please contact the Rutgers Computing Services Help Desk at 848-445-HELP (4357).
Accounts and Passwords
Core passwords are valid for 365 days. Core password resets can be done via the self-service password reset tool at https://netid.rutgers.edu
After going to the site, please click on Manage NetID password. This tool will ask for your current core username and password (even if expired), and you can reset your password in the next step.
If you do not remember your Core password, you can click on Forgotten Password. This will ask for authentication information, and then prompt you to answer your 3 security questions (this was setup during your netID activation process). If you do not remember the answers to these questions, you will need to call the Rutgers Computing Services Help Desk at 848-445-HELP (4357). 3 unsuccessful attempts at answers will prompt your account to be locked, and you will need the Rutgers Help Desk to unlock your account and assist with the reset process.
Guest Accounts (Faculty & Staff Only)
Should a guest account be required, please contact your manager for assistance. Your manager will then provide the paperwork to you, and after authorizing it, will forward it to the RWJMS OIT Application Support team at email@example.com for processing.
Administrative Access to Desktop or Laptop (Faculty & Staff Only)
Users are not automatically granted Administrative access to their workstations. Administrative access to a user’s workstation must be requested via application, authorization. Administrative rights to a workstation is required if you need to install programs, manage your machine or in some cases run programs/applications. For a user to be authorized his/her workstation must be part of the Core Domain. User must have a core login. Signature from the manager or department head will be required in the authorization form.Process to obtain Administrative Access