Community Supports – It’s About Quality

October 11, 2013 - Duration 2.75 hrs

Derrick Dufresne, MBPA
President
CRA Consulting, Inc.
Des Peres, MO

New Jersey is beginning to implement a Supports Program funded through Medicaid. As individuals and families seek these services, it is crucial that supports are available and provided in ways that meet the needs and preferences of the consumer. The presentation will give providers a basis for which to create new models for service as NJ system reform is implemented. We will discuss the importance of supporting self-direction, recognizing people with disabilities as citizens rather than clients, crafting approaches that seek to define quality from the viewpoint of the customer, and developing services and supports that meet customer expectations.

Audio Files Part I (mp3 files)
Audio Files Part II (mp3 files)

Presentation Handouts (PDF Available)

Project Manager: Robyn Carroll
Program Staff: Debbie Mahovetz, Ziba Arjmand
Project Support Staff: Gail DiPane

Robert Wood Johnson Medical School