Workforce Development & Frontline Supervisors

The Boggs Center Online Registration System

The Online Registration System offers many features such as individual user accounts, calendar of events, training registration, confirmation emails, copies of certificates, and much more.

Potential Workforce Development & Frontline Supervisors courses are listed below.

To view details and register for current training courses, visit:
Boggs Center Online Registration System

Workforce Development

CDS Administrator Training

These trainings are designed for staff provider agencies designate as their College of Direct Support Administrators. Participants may include: administrative assistants, human resources staff, and agency trainers. Participation in these trainings will help agencies meet the minimum requirement of tracking Pre-Service training and use the optional state of the art continuing education opportunities available through the College of Direct Support. In these trainings, administrators will learn how to enroll new staff into the CDS system using the DDD required fields, release CDS course/lessons to staff, track Pre-Service and other agency training, and generate reports on an individual and agency basis.

Given the hands-on instruction provided in this training, all participants must bring a laptop in order to participate (unless otherwise specified). Alternate internet capable devices such Tablets, iPads, and Kindle Fire are also acceptable. Devices used for the training (laptop or other) must be WiFi capable and able to connect to the local free WiFi provided by the training site. 

Note: This training is currently ONLY open to employees of DDD and DDD/Medicaid Approved Providers.

Frontline Supervision Series

Frontline Supervision Series: Building Competent Behavior Support Teams

Frontline Supervisors play an important role in collaborating with Direct Support Professionals to effectively address the behavior and mental health needs of those they support. This course will focus on recognizing the role of the DSP as a valuable member of an individual’s support team. Participants will learn effective strategies for: identifying training and mentoring needs, collecting feedback from staff, building competent teams, and establishing an environment to prevent challenging behavior and support mental health.

Note: This training is currently ONLY open to employees of DDD, DDD/Medicaid Approved Providers, and individuals with disabilities and family members.

Frontline Supervision Series: Hiring and Onboarding

Frontline Supervisors play an integral role in promoting successful practices for hiring and retaining quality Direct Support Professionals. This course focuses on building skills to improve organizational personnel practices, including staff recruitment, selection, hiring, and onboarding. Participants will learn effective strategies for: recruiting and interviewing DSPs, implementing hiring practices that involve the individual who will be receiving supports, and enhancing retention through orientation and onboarding.  

Note: This training is currently ONLY open to employees of DDD, DDD/Medicaid Approved Providers, and individuals with disabilities and family members.

Frontline Supervision Series: Training, Mentoring, and Creating Career Pathways

Frontline Supervisors are charged with promoting professional development through training, mentoring, and creation of career pathways for Direct Support Professionals. This course focuses on building skills to improve organizational training practices and establish a culture of learning. Participants will learn effective strategies for: identifying training needs, connecting staff with the right learning opportunities, supporting competency development, creating a professional development plan, and offering opportunities for advancement.

Note: This training is currently ONLY open to employees of DDD, DDD/Medicaid Approved Providers, and individuals with disabilities and family members.

Robert Wood Johnson Medical School