Student Services

Technical Support Minimum Requirements

Laptop Minimum Hardware Recommendations

  • Latitude Laptop W/14.0 HD Wide View Anti- Glare
  • 4th Gen Intel Core I5-4310U Processor
  • Memory: 8 GB
  • Hard Drive: 500GB

Desktop Minimum Hardware recommendation

  • Optiplex model
  • Intel Core I5-6500 Processor
  • Memory: 8 GB
  • Hard Drive: 500 GB

Apple Mac Minimum Hardware Recommendation

  • MacBook Pro 13-Inch
  • 2.6GHz dual-core Intel Core i5
  • Memory: 8GB 1600MHz DDR3L onboard memory
  • Hard Drive: 512 GB PCIe-based flash storage
  • 13-Inch MacBook Pro – AppleCare Protection Plan – Auto – Enroll

Mobile Devices (RWJMS OIT Configured)

  • Assigned iPad Air with Retina display
  • Wi-Fi 64GB

RWJMS OIT is no longer providing the installation of Microsoft Office software to students on their personal laptops. Microsoft Office is now being offered by Rutgers University through the cloud and can be accessed through their Rutgers Connect 365 account at Students must purchase Microsoft Office software to install locally on their own laptops.

Academic Management Platform - AMP

AMP is an online power engine that enables RWJMS to deliver medical education in both the classroom and clinical environments. AMP is RWJMS’s Learning Management System (LMS) and was tailor made for our students and the curriculum.

Key Highlights of the Application

  • Curriculum Management and Course Delivery
  • Student Performance Tracking and Assessment
  • Online Evaluations
  • Educational Data Warehouse

To access AMP:

MediaSite Video Platform

MediaSite is a lecture capture system that enables students to revisit lectures at their convenience by going to the "Media" section in the AMP course shell or by going to the MediaSite Showcase at . Note: You will need to login using your NetID to view course related material.


We are transitioning from Sharp to HP within the next month.

Ways to print:

  • Computer Labs:

    Use a RBHS computer lab to print and release your job with your Rutgers ID. The very first time you swipe your card, you will need to associate your printing account to your card. Click Here to see Instructions
  • Laptop:

    Printing from your laptop will require that you use the web browser and enter the following URL Login with your NetID and password. Click Here to see Instructions for further information.
Wireless on iPad

The mobility initiative includes a combination of current available technologies as well as those created and being developed by RWJMS OIT. Incoming students are issued a new iPad to use and assist with integrating mobile technologies during their first two years of medical school. Later, during student clinical years, the iPad is refreshed to allow for optimal performance.

How To Set up Wireless on iPad


TurningPoint by Turning Technologies is a software system that allows presenters and instructors to display questions in their PowerPoint presentation and have participants submit a response using ResponseWare from their iPhone or iPad.

Participants will enter the session id that the presenter provides into ResponseWare and join the session. When the presenter displays an interactive polling slide via a PowerPoint presentation, students press the answer of their choice. The device immediately sends the response to the computer running the PowerPoint presentation. The software will then display the audience responses as a percentage or bar graph.

  • Download the ResponseWare application . On the device you could also click on the App Store button, and click on serarch from the menu toolbar. Type responseware as your search criteria.
Clinical Activity Tracking System

The Clinical Activity Tracking System (CATS) is a tool for students to log patient encounters during Clerkships, Electives or Sub Internships. It also helps assure that you are a meeting global and clerkship specific requirements. CATS has a mobile friendly version for quick and easy access.

To access CATS:

All RWJMS- OIT projects begin with an official request

Initiate a Support Request